consulting
Transform Your Campground into
Modern Outdoor Hospitality
About us
Welcome to be.come.together Consulting, where we specialize in transforming campgrounds to attract medium to large groups, boosting occupancy and revenue.
With our expertise in outdoor hospitality, we help modernize your image and offerings, resulting in a significant increase in your bottom line.
We understand the challenges and opportunities because we created our own campsite that caters to large groups. Our successes and failures serve as valuable lessons for any operator looking to maximize efficiency, occupancy, and revenue.
Along our journey, we've assembled an amazing, diverse group of professionals who provide a wide range of skills and perspectives. They can shed new light on existing problems and uncover new opportunities.
Our goal is to share our lessons and experiences, providing our clients with the tools and support needed to elevate all those they touch.
Our mission is to transform campgrounds into thriving, modern outdoor hospitality destinations. We specialize in enhancing the appeal of campgrounds for medium to large groups by providing innovative solutions in profitability, master planning, customer support, sales, land permitting, programming, F&B, marketing and much more.
Our goal is to empower campground owners to maximize their occupancy and revenue, ensuring memorable experiences for all guests.
SERVICES
As a boutique consulting agency specializing in the outdoor hospitality industry, we offer a comprehensive range of services tailored to enhance the success and appeal of campgrounds.
Our expertise spans multiple areas, starting with strategies to increase profitability by identifying new revenue streams, optimizing operational efficiencies, and implementing cost-saving measures. We focus on enhancing the guest experience, ensuring that every visitor enjoys a memorable and satisfying stay.
Our guerrilla marketing and social media strategies are designed to boost visibility and engagement, attracting more bookings through an effective online presence and compelling campaigns. Additionally, we provide master planning services to help campground operators envision and implement long-term growth and development strategies.
Our financial projections offer a clear roadmap for future investments and returns, enabling informed decision-making. We also specialize in programming and production, curating activities and events that cater to diverse groups and interests. Our food and beverage solutions ensure that dining options are both appealing and profitable. Lastly, we assist in campsite design, creating inviting and functional spaces that enhance the overall ambiance and appeal of the campground.
Net Promoter Score (NPS) Reporting
Profitability
Food & Beverage
Guest Experience
Marketing
Event Programming & Production
Ticketing Platforms
Menu Design
Team Training
Campground Design
CRM
Reservation Platforms
Site Master Planning
Project Mgmt. Implementation
Bringing Groups Together
is an untapped opportunity
Meet the TEAM
Our team is a diverse group of highly experienced and talented individuals, each bringing a unique set of skills and perspectives to the table. As a small boutique firm, we specialize exclusively in campgrounds and group dynamics, allowing us to offer unparalleled expertise and personalized service. Our professionals have a deep understanding of the outdoor hospitality industry, with backgrounds ranging from financial planning and marketing to guest experience and campsite design. Despite our size, our commitment to excellence and our focused specialization make us a formidable partner in driving the success and growth of campgrounds.
Additionally, our startup culture is built on the principles of low cost and eliminating unnecessary waste. By keeping things simple, we achieve effective outcomes and lower costs. This approach not only streamlines operations but also ensures that we can deliver high-quality services without the burden of excess expenses, making us an efficient and effective partner for your campground needs.
CHENI YERUSHALMI
Founder
Cheni founded Cielos in 2019, leveraging 20 years of experience in real estate, community building, hospitality, and event curation. Cielos provides unique physical spaces, programming and facilitation for a wide range of groups and communities to gather, learn, recreate and harness their collective energy.
NISH FOX
Head of Data & Analytics
Dynamic, strategic leader with over 20 years of experience and a proven track record of successfully driving transformative business solutions with a focus on data and analytics. Delivered on over 100 business and technology initiatives across a dozen companies to enable competitive advantage and gain operational efficiency.
TAL FINNEY
Legal & Municipality
Significant career in public service in California, holding several key roles including Chief Deputy Controller & General Counsel to the State Controller, General Counsel to the Lieutenant Governor, and Senior Advisor, Director of Policy, and Special Counsel to the Governor. He also directed the Governor’s Office of Planning and Research and managed the State Clearinghouse for the California Environmental Quality Act (CEQA).
ADAM GERSTEIN
Finance & Business Dev.
Deep startup experience across five high-impact startups, with a unique knack for helping businesses thrive. Former Bain & Co management consultant. Focus on driving growth through finance, fundraising, and strategic execution. From fractional COO to venture architect, I have a proven track record of guiding startups through transformative journeys.
Process
Our 7-step consulting process delivers clear and effective results for your business by starting with a thorough understanding of your needs and objectives. We conduct a detailed discovery and assessment to identify key issues and opportunities, followed by a precise problem definition through root cause analysis. Our tailored strategy development provides the best solutions, which are then translated into a detailed action plan with specific steps, timelines, and resource allocation. We support you throughout the implementation, ensuring seamless execution and smooth adoption of new processes. Finally, our rigorous evaluation and follow-up ensure lasting success, making the entire process easy to follow and highly impactful.
case study
Cielos
Santa Barbara, California
2020-2023
Overview
Founded in 2020, Cielos is an immersive outdoor destination that offers groups of 50 to 300+ people a captivating backdrop to elevate their multi-day event experiences.
Unlike traditional venues that offer limited support beyond space rental, Cielos focuses on providing a complete turnkey solution for groups. We understand the pain points associated with organizing large multi-day gatherings and have developed proprietary systems and processes to address them.
Using technology and A/B testing, Cielos streamlines various aspects such as marketing, accommodations, meals, ticketing, customer support, sales, and programming. This approach results in simplicity, repeat business, and increased revenue year after year.
In just three years, Cielos grew from $15k in gross revenue to $58k for a 3-day gathering averaging 150 guests. Our sales growth is driven by positive word-of-mouth, leading to bookings over a year in advance and attracting high-value events such as weddings, university gatherings, and corporate clients.
APPROACH
Validating business model
Group dynamics is an untapped demographic. The goal was to validate its demand and economic validation.
Increasing profitability
Reduced overhead cost using systems and process, while steadily increasing rates.
Viral marketing
Focusing on gorilla marketing and social media, Cielos was able to grow its followers year-by-year by 300% in followers.
Top level guest experience
Our goal was to create a top tier client and guest experience.
RESULTS
360%
Revenue growth
Revenue hit $550K in year one to $1.5M in year three.
70%
Event size and profit
Profits increased from 30% in the 1st year to 70% in the third year.
92
Guest feedback
Net Promotor Score (NPS) hospitality industry Avg. score is 36
95%
Referrals
Directly tied to our marketing a positive word-of-mouth.
CONCLUSION
In conclusion, Cielos has experienced remarkable success and growth since its founding in 2020. We have achieved a 360% revenue growth, increasing from $550K in our first year to $1.5M in the third year. Our average event size and profit have seen significant improvement, with profits soaring from 30% in the first year to 70% by the third year. Our commitment to exceptional service is reflected in our Net Promoter Score (NPS) of 92, far exceeding the hospitality industry average of 36. Additionally, 95% of our bookings come from referrals, driven by our effective marketing strategies and positive word-of-mouth. Cielos continues to set the standard for immersive outdoor destinations, providing unparalleled experiences for our clients.
Guest testimonials
Average 4.8 / 5.0
(out of 350+ reviews)
TESTIMONIALS
Chad & Ashlyn
Founders of Mycelium
“Cielos isn’t just a venue to us, it's our home away from home. There really isn’t anything else like it out there. It's a one-of-a-kind experience.
What separates Cielos apart from everything else is the unique atmosphere, its dedicated staff which go above and beyond each year to make Mycelium so special.
We've done our due diligence and we can really say with confidence that there's nothing else out there like it. It's so unique and magical, really anyone else who's been there will say the same.”
Lets begin the journey.
Complete the form below to schedule your 30-minute consultation.
Headquarters in: Los Angeles, CA
917 349 7353
